In his book 2 sec lean Paul Akers (@paulakers) explains how small daily improvements contribute to a culture that is empowering, caring and customer centric. At the same time it is business wise, very profitable and robust.
I loved listening to Paul read out loud his book. Practical, vulnerable and very encouraging!
On soundcloud: https://paulakers.net/listen-now
All resources in a row: https://paulakers.net/books/2-second-lean
Best of all Paul offers it to all of us for FREE.